Privacy Policy

1. Introduction

ShorelineTech (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our CRM platform and visit our website (“Service”).

2. Information We Collect

Personal Information

Name

Email address

Phone number

Business name

Billing details

Login credentials

CRM Data You Upload

Users may upload or store customer information within the CRM. ShorelineTech does not own this data.

Technical & Usage Data

IP address

Browser type

Device identifiers

Pages visited

Feature usage

Cookies & Tracking Technologies

Used for authentication, analytics, and improving the user experience.

3. How We Use Your Information

We use the data described above to:

Provide and maintain the CRM platform

Personalize user experiences

Process payments and manage subscriptions

Respond to support requests

Improve and optimize performance

Prevent fraud and ensure security

Send product updates or marketing emails (optional opt-out)

4. How We Share Information

We may share information with:

Service Providers

Integrations You Choose

Legal Authorities when required

Successors in the case of a business transition

We never sell your personal information.

5. Data Retention

We retain your information only as long as needed to:

Provide the Service

Comply with law

Resolve disputes

Enforce agreements

6. Security

We use industry-standard security measures to protect your data, but no method of transmission is 100% secure.

7. Cookies

Cookies are used for:

Authentication

Session management

Analytics

Improving performance

You may disable cookies through your browser.

8. Your Rights

You may have rights including:

Data access

Data correction

Data deletion

Data export

Restrict processing

Opt out of marketing

9. International Data Transfers

Your data may be processed in locations where ShorelineTech or its service providers operate. Use of the platform constitutes consent to such transfers.

10. Changes to This Policy

We may modify this policy at any time. Changes take effect when posted, and continued use indicates acceptance.

11. Contact Us

For privacy-related questions:

ShorelineTech
Email: [email protected]
Phone: 9106599843